The ground rules, in plain English.

Orders

An order is accepted when we confirm it and take payment. We show the full total, product plus shipping, before you confirm. If we can’t supply what you ordered, we tell you promptly and refund you in full. Orders placed before 2pm Sydney time on a business day ship the same day, tracked, Australia wide.

Pricing

Prices are in Australian dollars and include GST where it applies. One bottle is $39.99, two are $70 and three are $99. For more than three, every full set of three is $99 and the rest are priced as a one or two bottle pack: four bottles $138.99, five $169, six $198. Mix pack sizes in your cart and we charge the pack price for the total number of bottles.

One bottle ships by Express Post. Any order of $70 or more ships free by standard post, and any order of $95 or more ships free by Express Post. The shipping page has the full rates.

Offers

• Free Starter Pack. One free Starter Pack ($19.99 on its own) comes with any order that includes at least one bottle, one per order, while stock lasts. Extra Starter Packs are $19.99 each. If stock runs out we say so on the site before you order.
• Welcome offer. If you sign up for emails and we show you a welcome code, it takes $10 (or 10%) off your first bottle order, one per customer, within 5 days of sign up, ending 11:59pm Sydney time on the date shown. It works with pack prices and the free Starter Pack, can’t be combined with another first order discount (the larger one applies) and doesn’t apply to gift cards.
• Give $10, get $10. Your friend gets $10 off their first bottle order, one per household. It works alongside the free Starter Pack. You get $10 credit once their order ships, valid for 12 months. Credit isn’t cash and you can’t refer yourself. Can’t be combined with another first order discount. The larger one applies. We give 30 days’ notice of any change to the programme, and credit you’ve already earned stays yours.

Using the product

Use HomeKind as directed on the label and this site: diluted, on the surfaces we list, out of reach of children and away from eyes.

Your rights under Australian Consumer Law

Nothing in these terms excludes, restricts or modifies the consumer guarantees under the Australian Consumer Law. If the product is faulty or not as described, the remedies on our returns page apply.

This website

The Journal guides are general information written in good faith, not professional advice for your specific surfaces or systems. The HomeKind name, logo, photography and writing belong to HomeKind Co.

The law that applies

These terms are governed by the laws of New South Wales. We’d much rather sort anything over email first: sales@homekindco.com.au.